Privacy Policy

Privacy notice

Air Brake Connections Ltd takes the protection of your privacy very seriously.  We only collect contact data to enable us to deliver the products we sell, process the related sales invoice and, if requested, send you a copy of our component catalogue.

How do we collect information from you?

We obtain contact data about you when you order goods from us or leave contact information on our website.

What type of information do we collect from you?

Company names, addresses, contact names, job titles, telephone numbers and email addresses.

How is your information used?

We will use the data you provide us with for business activities such as:

  • Fulfilling enquiries and quotations
  • Processing orders
  • Supply of Goods
  • Processing invoices
  • Sending statements of Account
  • Sending copies of our component catalogue
  • General communication

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Any staff with access to your information have a duty of confidentiality under their Contracts of Employment.

How you can access and update your information

Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.

You have the right to ask for a copy of the information Air Brake Connections Ltd holds about your organisation.

Security precautions in place to protect the loss, misuse or alteration of your information

Whilst we strive to protect your contact data, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems.

Your data will usually be processed in our office in the UK.  However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA).  We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your choices

We may occasionally contact you by email with details of any product changes or offers which we believe may be relevant to your business. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.

Your rights:

Access to your information: You have the right to request a copy of the information about you that we hold.  

Correcting your information: We want to make sure that your information is accurate, complete and up to date and you may ask us to correct any information about you that you believe does not meet these standards.

Deletion of your information: You have the right to ask us to delete information about you if you consider that we no longer require the information for the purposes for which it was obtained .

Restricting how we may use your information: You may ask us to restrict how we use your information.  This right might apply if you no longer want to receive a copy of our component catalogue.

Changes to our privacy notice

We keep this privacy notice under regular review and will advise you of any updates.

This privacy notice was last updated on 10 September 2018.

Contact information

Please contact Kevin Batcheldor, Air Brake Connections Ltd, Unit 5 May Avenue Industrial Estate, Northfleet, Gravesend DA11 8RU (Telephone number: 01474 535456) to advise of any update you require made to the contact data we hold for you.


If you have any complaints about how we handle your information in the first instance please contact our Mr Kevin Batcheldor. You also have the right to lodge a complaint with the Information Commissioner’s Office at:

Information Commissioner’s Office

Wycliffe House

Water Lane




Telephone – 0303 123 1113 (local rate) or 01625 545 745


Disclaimer: Air Brake Connections Limited deals in the sale and the supply of TUV approved Air Brake Fittings, Industrial Fittings and Ancillary Parts / Components. It does not provide any legally binding technical advice. The customer is urged to take independent advice in regards of fitting the correct fitting, to the correct application, in relation to approved braking system fittings.